Head of Field Service - Asia Pacific (TI CP)
Siemens Energy
Date: 3 weeks ago
City: Remote
Contract type: Full time
Remote
A Snapshot of Your Day
As a Head of Field Service, you will be leading and managing field service operations across the Asia Pacific region for compressor business, this includes normal Service activities, Modification and Upgrades and New compressor installations.
The successful candidate will be based in Asia Pacific and possesses excellent leadership skills, and a customer-centric approach with strong technical background in compressors technical knowledge, to improve operations boost Field Service growth in the region.
How You’ll Make An Impact
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities. Candidates want to learn about the divisions they will be joining–the structure, how it works together, and the role it plays in driving Siemens Energy’s mission forward.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
As a Head of Field Service, you will be leading and managing field service operations across the Asia Pacific region for compressor business, this includes normal Service activities, Modification and Upgrades and New compressor installations.
The successful candidate will be based in Asia Pacific and possesses excellent leadership skills, and a customer-centric approach with strong technical background in compressors technical knowledge, to improve operations boost Field Service growth in the region.
How You’ll Make An Impact
- Oversee and manage all field service activities across AP, including installation, commissioning, maintenance, troubleshooting, of compressor installations.
- Lead and support a regional team of field service engineers.
- Ensure service quality, customer satisfaction, and compliance with safety and regulatory standards.
- Develop and execute service strategies to improve performance, customer loyalty, and revenue.
- Coordinate with regional sales and operations teams to align & forecast field activities with broader business goals.
- Build strong relationships with customers, partners, and internal stakeholders to identify service opportunities and provide technical support.
- Monitor and report on service KPIs, team performance, and regional service trends.
- Bachelor's degree in engineering or technology, business administration, or a related field.
- 10+ years of relevant experience in service businesses (field service, repair operations, customer technical support) or equivalent.
- Possesses and demonstrates a high degree of tact and professionalism and being capable of interacting with management peers, shop personnel and clients.
- Strategic problem solver with the ability to translate business goals into actionable operational initiatives.
- Strong analytical skills with the ability to assess training needs, evaluate current process and procedural effectiveness, and drive data-driven decision-making.
- Strong understanding of turbo & reciprocating machinery principles, operations, and maintenance practices.
- High attention to detail, strong organizational skills, ability to work under time constraints, good people skills, and a high degree of initiative.
- Previous work with a global compressor OEM or similar industrial equipment manufacturer. Offshore experience is advantageous.
- Familiarity with regional regulatory requirements and safety standards.
- Experience with ERP/service management systems (e.g., SAP, Salesforce)
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities. Candidates want to learn about the divisions they will be joining–the structure, how it works together, and the role it plays in driving Siemens Energy’s mission forward.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- Opportunity to work on challenging projects in an exciting environment!
- Opportunity for remote/flexible work
- Professional support and strong collaboration with colleagues around the world
- Professional development opportunities within the company!
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