Head of Operation

cake tella


Date: 3 days ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility

  • Cross-Department Coordination by Aligning  and managing production, marketing, customer service, and fulfilment teams.
  • Facilitate effective communication to improve workflow and prevent silos.
  • Streamline processes to enhance productivity and quality.
  • Address operational issues promptly and develop preventive measures
  • Strategic Planning with leadership team to set and implement business goals and growth strategies.
  • Analyze data to enhance product and service quality.

Job Requirements

  • Minimum of 3-5 years in operations management, preferably from Hospitality background.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with a focus on problem-solving and process improvement.
  • Proficiency in using data analysis tools and project management software.Detail-oriented with a strategic mindset.
  • Ability to thrive in a fast-paced environment.
  • Passionate about delivering exceptional customer experiences.
  • Able to work on Saturdays or certain Public Holidays (Sunday is non working day)

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Job Benefits

  • Young and fun team
  • No politics culture
  • Open minded culture
  • Fast growing company

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