Head of Operations

PERI


Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time
Key Responsibilities Strategic & Operational Leadership

  • Develop, implement, and execute operational strategies to increase productivity, efficiency, and profitability.
  • Continuously improve processes and workflows to enhance customer satisfaction and business performance.
  • Oversee full Order-to-Cash processes, including product management, sustainability, and facilities management.

People & Performance

  • Lead, coach, and develop high-performing teams across Customer Service, Logistics, Order Management, Health & Safety, and related functions.
  • Manage organizational structure, recruitment, workforce planning, and performance tracking via KPIs.

Customer Service Management

  • Ensure smooth and reliable delivery planning and execution.
  • Manage end-to-end order administration, procurement planning, and commercial order processing within internal PERI systems (PSD).
  • Build and grow a strong, customer-centric order management team.

Logistics / Warehouse Excellence

  • Accountable for logistics costs, equipment maintenance, and yard efficiency.
  • Ensure accurate order fulfilment, material returns, and inventory quality in compliance with PERI rental criteria.
  • Lead warehouse audits and ensure inventory accuracy and space utilization.

Interdepartmental Collaboration

  • Work closely with Managing Director, Heads of Departments, and functional leaders to standardize efficient practices.
  • Support sales teams with competent and timely operational assistance.
  • Partner with Formwork Instructors to provide ad hoc project solutions.
  • Engage in stockyard and capacity planning.

Your Profile

  • Master’s Degree in Business Management or related field — OR — Diploma in Business/Engineering with Project Management or SCM specialization.
  • 12–15 years' experience in logistics/warehouse operations, ideally within the construction or industrial services sector.
  • Certification in Health & Safety is highly preferred.
  • Proven leadership capabilities managing cross-functional and multicultural teams.
  • Strong commercial mindset with strategic thinking and problem-solving skills.
  • Demonstrated success in cost control, productivity enhancement, and operational efficiency.
  • High integrity, reliable, and aligned with PERI’s culture of ownership and accountability.
  • Excellent communication skills; fluency in English required (Bahasa Malaysia is an advantage).

Why PERI?

  • A global market leader with a strong innovation culture
  • Opportunities to influence regional performance and growth
  • Collaborative, inclusive, and people-focused working environment

Apply online

peri.com/career PERI Group

Formwork Scaffolding Engineering

Recruiting Team

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Account Manager Data Centre - Electrification Distribution Solutions (ELDS)

ABB, Petaling Jaya
3 days ago
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports...

Master Data Analyst I - 12 Months Contract (Global Business Services)

Kimberly-Clark, Petaling Jaya
6 days ago
Job DescriptionMaster Data Analyst I - 12 Months Contract (Global Business Services)Your Job You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise,...

Inside Sales Representative

Ingram Micro, Petaling Jaya
6 days ago
Position Summary:Sells or renews the company’s products and/or services via telephone or electronic means to assigned territory, industry, or accounts. May generate prospective customers through cold calling and may qualify and follow up with sales leads. Focus on lead qualification and lead prospecting. Sales can be made through multichannel, inbound and/or outbound sales activities. Have technical knowledge of products, systems...