Highly Paid Homestay Assistant Wanted!
Itinerant Design Servicing Sdn Bhd
We manage different properties for short term rentals (Airbnb, Agoda, Booking) in JB. We are inviting young and ambitious individuals to join our team to serve our clients better and build a community of fun and love.
About the job
Looking for friendly personnel who can communicate English, Chinese and Malay to ensure a positive and joyful stay experience for the customers. This includes in particular:
- Handling the new room booking
- Handle to customer inquiries
- Actively working towards fulfilling the tasks such as getting the room booked by posting on Social Media, answering guest queries etc.
Your assignment
- To be helpful and friendly in the approach to customers, always aiming for a win-win situation and for repeat business.
- To record information accurately in the relevant systems for room assignment
- Develops a strong knowledge of the facilities and provide/promote to customer.
- To optimise the relationship with our customers in order to drive sales growth and sustained long-term profitability.
- To solve customer complaints within my level of authorisation. I recognise when I need to escalate an issue and then pass on the relevant information to a manager for him/her to be able to deal effectively with the customer.
Your Job benefits
Basic Salary (RM 2000 - RM 4500), performance bonus, ad-hoc task bonus, overseas study trip sponsorship opportunity
Please PM us with your resume if you are interested. Shortlisted candidates will be invited for a zoom interview.
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