Hotel Reception And Administrative Executive (WFH)

1. Handle customer requests, aid in customer check-in, and learn to use in-house software.
2. Answer phone calls, and respond to guest inquiries and requests.
3. Manage guest bookings and reservations using in-house software.
4. Communicate with on-site maintenance and housekeeping team to keep the operation running.
5. Conduct site visits to do periodic check-ins on our units.
6. Complete operation tasks assigned by management.
7. Responsible for keeping the hotel running at the highest capacity.

We are looking for a responsible individual who genuinely cares about our company operation and puts in effort to keep the hotel operation running smoothly. As we are a small company, our team works in a highly flexible and transparent way.

Workplace: Bangi, PJ and KL

Requirement: Own transportation

Allowance: Petrol and Phone

Remuneration Package: RM 2,500 to RM 3,000 depending on experience

Working Hours: 5.5 days with double pay on public holiday

Preferences:

1. Speak more languages as our customer comes from a different origin.

2. Have relevant experience in hotel reception or customer service.

3. Diploma or degree, especially in a relevant industry or field.

Prefer candidate who has experience with homestay management or hotel experience.