Housekeeping Attendant: Hyatt Centric Kota Kinabalu (Local candidate only)
Hyatt Centric
Date: 2 weeks ago
City: Kota Kinabalu
Contract type: Full time
Organization- Hyatt Centric Kota Kinabalu
Summary
You will be responsible for providing an excellent and consistent level of service to your customers. The Housekeeping Attendant is responsible for conducting cleaning duties in the assigned guest room and public area, and to provide a courteous, professional, efficient and flexible service to our customers.
Qualifications
Ideally, with certification in Hospitality or Tourism management. Minimum 1 year of work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Summary
You will be responsible for providing an excellent and consistent level of service to your customers. The Housekeeping Attendant is responsible for conducting cleaning duties in the assigned guest room and public area, and to provide a courteous, professional, efficient and flexible service to our customers.
Qualifications
Ideally, with certification in Hospitality or Tourism management. Minimum 1 year of work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
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指導和激勵團隊，同時根據要求和標準，親自協助提供優質服務。監督和管理財務與行政職責，包括資產保護。與宴會取得成功的每位負責人進行清晰、簡潔的溝通。識別培訓機會並計劃實現目標的策略。
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教育和經驗要求
高中文憑或高中同等學歷 (GED)；2 年宴會管理、餐飲或相關專業領域工作經驗。
核心工作活動
管理宴會運作
預測部門的物資需求（如瓷器、玻璃器皿、銀器、自助餐展示、道具）。
運用所有與宴會有關的法律知識。
瞭解宴會運作對活動總體成功的影響，並管理活動以最大限度提高客戶滿意度。
遵循並加強所有標準、政策和程序。
保持規定的衛生水準。
管理部門庫存並維護設備。
使用宴會飲料記錄來控制酒類成本，並管理宴會飲料的永續庫存。
安排宴會服務人員，遵守服務標準，同時實現利潤最大化。
協助團隊與團體建立持久的關係，以保持業務增長。
參與和領導宴會團隊
設定目標並委派任務以改善部門績效。
與宴會團隊舉行每月部門會議。
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領導換班並積極參與宴會服務。
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授權員工提供卓越的客戶服務。
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