HR Analyst - Shared Services

Job Description

About DXC Technology

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

The Specialist will Provide HR & Payroll transaction processing support to Clients as part of a world-class, high-performance shared service organization.

Provide full employee life cycle management. This will include serving as a point of contact for employee and manager inquiries relating to HR Services, Payroll Services and Benefits services via telephone, email and Action Request System (ARS) as well as performing HR administration in line with company policies/guidelines and country specific legislation.

Provide quality HR processing support to the Client by attending to and processing customer requests as assigned accurately and in a timely manner, resolving issues and enquiries, and escalating operational issues to the relevant parties for resolution.

Performs HR operational tasks that include personnel data administration, organization data maintenance, loan and payment administration and claims verification, time & attendance data administration, medical benefits administration and claims processing.

Accomplishes special project results by identifying opportunities for continuous improvement and delivering value added services to the Clients.

Provide quality payroll processing support to the Clients by attending to and processing payroll ad hoc and regular monthly requests accurately and in a timely manner.

Resolve issues and enquiries and escalating operational issues to the relevant parties for resolution.

Functional Tasks

• Hiring
• Movement & Organization Management
• Cessation
• Employee Data Update and Benefit Management
• Time & Attendance Management
• Payroll Processing
  
  

Requirements

• Candidate must possess at least a Bachelors Degree preferably in Human Resource Management
• 1-2 years of HR working experience preferably in shared service or outsourcing environment
• Familiar working with SAP HR or other HRMS system
• Good customer-service skills with an ability to handle multiple transactions and customer requests
• Preferably with experience processing outsourced HR for different countries
• Experience working in large, diverse teams
• Highly meticulous
• Excellent writing, reading and speaking skills in English and Bahasa
  
  

An Employer of Choice

We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion for all our people to grow and reach their full potential.

A Trusted Technology Partner

We understand technology and are committed to delivering excellence for our customers.

A Company that Cares

We are committed to improving the communities in which we live and work. We are good stewards of our company, our customers and the world.

Please note: We are unable to provide visa sponsorship for this role at this time. Applicants must have the legal right to work in Malaysia.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.