HR Executive (Kuala Lumpur, Malaysia)

Esker is a worldwide leader in AI-driven process automation software, helping financial and customer service departments digitally transform their source-to-pay (S2P) and order-to-cash (O2C) cycle. Companies use our cloud-based solutions to drive greater efficiency, accuracy, visibility and cost savings throughout their S2P and O2C processes.

Job Scope / Responsibilities

• Recruitment & Onboarding
• Assist in posting job advertisements across platforms (JobStreet, TeamsTailor/LinkedIn, university portals, etc.).
• Screen resumes and coordinate interview schedules.
• Conduct reference checks and assist in issuing offer letters.
• Support onboarding activities (pre-employment documents, orientation scheduling, staff welcome kits).
• HR & Office Administration
• Maintain and update employee records (both digital and hardcopy) in accordance with internal policies and regulatory requirements.
• Prepare standard HR letters including confirmation, transfer, promotion, resignation acceptance, and disciplinary notices.
• Manage HR documentation for audits, internal controls, and legal compliance purposes.
• Support implementation and enforcement of company HR policies in line with Malaysian labor laws and regulations.
• Monitor and ensure general upkeep of the office environment, including coordination with building management for maintenance or facility issues.
• Manage inventory and ordering of office supplies, pantry stock, and stationery to ensure smooth daily operations.
• Liaise with vendors for office services (e.g. cleaning, repair, pest control, courier, etc.).
• Payroll & Benefits Support
• Preparing monthly leave report.
• Preparing monthly payroll movement and support payroll partners.
• Assist in administering statutory contributions (EPF, SOCSO, EIS, PCB).
• Assist employees with claims, benefits, and HR-related inquiries.
• Employee Engagement & Welfare
• Support execution of engagement activities (team building, employee birthdays, CSR).
• Coordinate feedback or surveys (e.g., new hire survey, exit interview data).
• Assist in wellness or social responsibility programs.
• Learning & Development
• Maintain training attendance records and evaluation forms.
• Help organize training sessions (venue booking, coordination with trainers).
• Track training completion and assist in L&D reporting.
• Compliance & HR Policies
• Ensure HR practices comply with Employment Act 1955 and other relevant regulations.
• Support audits and documentation for HR compliance.
• Assist in drafting and updating HR policies or SOPs as required.
• Employment Pass (EP) & Foreign Worker Management
• Assist in compiling documents and submitting applications for Employment Passes (EP), Professional Visit Passes (PVP), and related permits via MYXpats, ESD, or MDEC (if applicable).
• Liaise with relevant government authorities (e.g. Immigration Department, ESD, TalentCorp).
• Monitor the status of visa/pass applications, renewals, and cancellations.
• Maintain accurate records of expatriate documents (passports, permits, expiry dates, etc.).
• Support expatriate onboarding and compliance matters.
• Assist in applying approval letter from different government sectors (JTK, MyFutureJob etc)
  
  

Requirements

• Diploma/Degree in Human Resources, Business Administration, or related field.
• 2 – 5 years of relevant experience in HR.
• Familiar with Malaysian labor laws and statutory requirements.
• Proficient in Microsoft Office. (especially PowerPoint)
• Good communication and interpersonal skills.
• Meticulous, well-organized, and able to maintain confidentiality with a high level of integrity
• Proficient in both written and spoken English and Bahasa Malaysia; additional languages will be considered an advantage.
  
  

Esker is an international software provider specializing in the digitalization of business process cycles.

Our mission? To unlock strategic value for finance and customer service teams, simplify the daily tasks of our thousands of users, and strengthen client-supplier relationships through our Cloud platform.