HR Implementation Specialist

HR Implementation Specialist

Job Responsibilities:

• Responsible to conduct Business Requirement / Fit Gap Study for implementation, upgrade and enhancement purpose.
• Understand and document client requirements.
• Work as solution owner for the project to provide a solution and fit-gap analysis to ensure client requirements can be delivered.
• Communicate with client on a solution.
• Develop test plan, test scripts and review the testing result to ensure the system development is in accordance with the documented client requirements.
• Configured system to meet client’s requirement and Malaysia statutory requirement.
• Conduct training to client user team as part of the transition.
• Ensure that functional requirements are delivered to with quality and compliant with client contract.
• Perform customer service functions by answering customer requests and questions.
• Remain engaged with the client throughout implementation, until the client is successfully running payroll solution.
• Demonstrate commitment to quality of product and service.

Job Requirements:

• Candidate must possess at least a Bachelor Degree in Computer Science / Information Technology or equivalent.
• Good understanding of HCM business process and best practice will be an added advantage.
• Good understanding in Malaysia Payroll Statutory will be an added advantage.
• Passion for quality and demonstrated high standards and accuracy of service delivery.
• Exceptional business communication skills.
• Excellent written and verbal communication.
• High-quality documentation deliver (including functional specifications).