HR Services Operations (Employee Services) Associate / Analyst (Indonesian Speaking)
Accenture Southeast Asia
Date: 3 weeks ago
City: Subang Jaya
Contract type: Full time
Job Summary:
Act as the central point for employee inquiries and streamline workforce support related to HR policies, programs, and systems. Ensure employees receive exceptional service through onboarding, leave management, tools access, and issue resolution.
Key Responsibilities:
Respond promptly to employee questions on HR policies, payroll, leave, benefits, and workforce systems.
Administer onboarding, offboarding, leave, flexible-work arrangements, and self-service tools.
Coordinate programs like absence management, performance reviews, engagement surveys, and Employee Assistance Programs (EAP).
Support policy updates, updates to HR documentation, and ensure compliance with labor laws.
Provide user assistance for LMS and ESS platforms and training logistics.
Facilitate well-being and engagement initiatives, including EAP referrals and feedback collection.
Collect, track, and analyze employee service metrics and feedback to recommend improvements.
Job Qualifications:
Diploma / Bachelor’s Degree in Business Administration or HR or related field.
1+ years’ experience in HR service delivery, workforce support, or related roles.
Excellent communication and customer-service orientation.
Strong organizational skills, attention to detail, and ability to manage multiple tasks.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Fluent in Indonesian and English language.
Act as the central point for employee inquiries and streamline workforce support related to HR policies, programs, and systems. Ensure employees receive exceptional service through onboarding, leave management, tools access, and issue resolution.
Key Responsibilities:
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Retail Strategy & Planning Senior Specialist
CelcomDigi,
Subang Jaya
1 week ago
Job DescriptionWe are looking for a strategic, results-oriented leader to drive customer journey transformation, operating model innovation, and retail marketing execution. Positioned at the crossroads of customer experience, retail operations, and marketing, this role is accountable for designing and delivering seamless, differentiated journeys while ensuring our operating model and retail presence generate measurable business impact at scale.ResponsibilitiesCustomer Journey Strategy &...
Assistant Marketing Executive
Bacteria Free Water Engineering (M) Sdn. Bhd.,
Subang Jaya
MYR 3,200
-
MYR 4,500
per month
1 week ago
Job ResponsibilityAs a Marketing Executive, you will join up with the Marketing Team under the guidance of senior marketing executives and managers, working together in marketing projects and initiatives.ÂYou will have an opportunity in being involved in E-Commerce, Marketing Production, Event Planning and Management, and all types and categories of Marketing Activities from start to finish.ÂWork with an existing marketing...
Product Marketing Manager
ASSA ABLOY Group,
Subang Jaya
2 weeks ago
Develop and manage product strategies, roadmaps, and lifecycle management. Identify and drive product innovation initiatives to materialize new product ideas and enhancement projects for existing products. Define product specifications and design requirements to address country-specific demands effectively. Compile, manage, and maintain comprehensive product specifications and data. Develop and document unique selling propositions (USP) for each product to ensure market readiness...
