HRA MANAGER/ASSISTANT MANAGER

Your main role is to implement the full spectrum of the human resource functions effectively. This role involves handling recruitment, employee relations, performance management, training and development, and HR policy implementation. The Assistant HR Manager will also play a key leadership role in guiding the HR team, fostering a collaborative environment, and ensuring HR strategies align with business goals.

RESPONSIBILITIES

Your main responsibilities include, but are not limited to the following:

Leadership & Team Management:

1. Provide leadership and support to the HR team, fostering a positive and collaborative work environment.
2. Assist in developing the skills and competencies of HR team members through coaching, mentoring, and training.
3. Act as a role model for HR best practices and promote a culture of continuous improvement.
   

Recruitment & Staffing:

1. Oversee the recruitment process, ensuring that the HR team is effectively managing job postings and conducting interviews.
2. Monitor the team's collaboration with hiring managers to fill open positions in a timely manner.
3. Ensure the onboarding and orientation programs for new hires are effectively managed by the team.
   

Employee Relations:

1. Act as a point of contact for employee queries and concerns, fostering a positive work environment.
2. Assist in resolving employee issues and conflicts in a fair and consistent manner.
3. Conduct investigations into employee grievances and recommend appropriate actions.
   

Performance Management:

1. Support the implementation of performance management systems and processes.
2. Assist in conducting performance reviews and providing feedback to employees and managers.
3. Help identify employee training and development needs based on performance appraisals.
   

Training & Development:

1. Coordinate and support the delivery of training programs to enhance employee skills and competencies.
2. Assist in developing career development plans for employees in alignment with organizational needs.
3. Evaluate the effectiveness of training programs and make recommendations for improvements.
   

HR Policy & Compliance:

1. Ensure compliance with labour laws, regulations, and ISO 9001:2015 standards.
2. Assist in developing, implementing, and updating HR policies and procedures in line with ISO 9001:2015 requirements.
3. Maintain accurate employee records and HR databases in compliance with information security standards.

Administration:

1. Oversee and manage various administrative tasks within the HR department.
2. Ensure effective organization and coordination of office functions, supplies, and general administrative support.
3. Provide support for other administrative work as needed, ensuring smooth operations of HR-related activities.
4. Assist payroll in processing relevant data and resolve any payroll-related issues.
   

Requirements:

At least Bachelor’s degree in Human Resources, Business Administration, or a related field.
Minimum of 6 years of experience in HR roles, with at least 1-2 years in a supervisory or managerial capacity.
Demonstrated leadership abilities with experience in managing and developing a team.
Strong knowledge of HR principles and labor laws.
Strong organizational and multitasking skills with attention to detail.
Excellent communication, interpersonal, and conflict-resolution skills.
Ability to handle sensitive and confidential information with discretion.