Inbound Sales Executive - Web Hosting

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 8 hours ago
City: Petaling Jaya
Salary: MYR 3,000 - MYR 4,000 per month
Contract type: Full time
Job Responsibility

  • Handle incoming calls with professionalism, applying effective sales and customer service practices.
  • Use a consultative approach to identify customer needs and propose suitable solutions (new products/services).
  • Resolve issues within support scope and guide customers toward third-party solutions or paid consultations when necessary.
  • Troubleshoot client products to achieve a one-call resolution whenever possible.
  • Consistently meet performance metrics such as First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales.
  • Display strong interpersonal skills and perform well in a fast-paced, high-volume environment.
  • Flexible to work on rotational shifts (24/7).

Job Requirements

  • Excellent command of English (verbal, written, and comprehension).
  • SPM qualification or higher.
  • Experience in B2B / B2C sales is an added advantage.
  • Strong ability to convert inbound support calls into sales opportunities.
  • Passionate about sales and achieving targets.
  • Fresh graduates are encouraged to apply.
  • Open to local Malaysians only.

Job Benefits

  • Annual Leave
  • Medical Leave
  • EPF/SOCSO/EIS
  • Language Allowance
  • Nearby Public Transport
  • 5 Working Days

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