IT Administrator

Side


Date: 4 weeks ago
City: Kuala Lumpur
Contract type: Contractor
Description

RESPONSIBILITIES

  • Provide onsite support to end-user on ICT (Laptop, printer, scanner, desktop application) including but not limited to:
  • User Account Administration
  • Office 365 User Administration
  • Wireless Access Points User Administration
  • Basic networking issues
  • Server backup job administration
  • Install, upgrade, support and troubleshoot Microsoft Windows client (PC desktop and notebook)
  • Install, upgrade and support for authorised applications such as Microsoft Office, Adobe Acrobat, authorised Internet browser etc.
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
  • Maintain up-to-date IT asset inventory, this includes updating GLPI and asset labelling.
  • Windows Server Update Services (WSUS) management and ensure all PC desktops are up to date to the latest patches.
  • Ensure third-party applications are up to date.
  • As a team with other IT staff members, provide 24x7 support coverage for all workstations and servers at the regional site locales.

Requirements

  • At least 1 year of relevant IT hands-on experience (including device management).
  • Possess at least Diploma in IT or equivalent qualifications.
  • Experience with VPNs, Linux, Windows, and Mac systems.
  • Knowledge of Microsoft Office, Active Directory, as well as tools like Teams.
  • Meticulous and able to multi-task and work independently.
  • Good troubleshooting and critical thinking skills.
  • Good interpersonal and customer-fronting skills.
  • Resourceful, meticulous, and a team player who can work well with all levels.
  • Possess a high level of integrity and self-driven personality.

Benefits

Transport Allowance, Medical Reimbursement

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