IT Executive & IT Support Engineer

Great Pyramid


Date: 2 hours ago
City: Petaling Jaya
Contract type: Full time
Job Description

  • Manage and troubleshoot network hardware, including routers, VLAN, switches, firewalls, wireless, etc.
  • Ensure that all IT Infrastructures, operations and security services operate smoothly without interruption.
  • Liaise and coordinate with internal and external parties to ensure smooth implementation of software projects and improvement projects.
  • Oversee the implementation of the new software projects and coordinate with end users to ensure efficiency
  • Proactive leading to provide IT hardware /software housekeeping and control procedures, including physical and data security. Ensure IT inventory is appropriately stored and accounted for.
  • Track and follow through on all IT issues and requests raised by end-users.
  • To facilitate equipment, services, and software purchases and implementation; and manage inventory and licensing reconciliations.
  • Communicate effectively with stakeholders to assess support needs, assist in the identification of technology needs.
  • Work with group IT teams and other department staffs to coordinate projects, manage capacity and optimize performance, reliability and efficiency.
  • Coordinate all IT related matters: connectivity, network administration and workplace systems to ensure that it runs smoothly and reliably for all its Users within the Region, including (but not limited to): creation and deletion of User accounts, installation and maintenance support to network & hardware tools such as printers, mobile devices, phone, video and door systems, etc.
  • Liaise and coordinate with vendors on IT support to various Malaysia regions
  • Identify opportunities that can improve the efficiency of business processes
  • Support any IT related initiatives in line with group direction


Requirements

  • IT Degree holder or equivalent with more than 2 years of hands-on technical IT experience.
  • Possess strong technical knowledge and Hands-on in Server administration (Windows/Linux), VMWare, AD/DC/DNS/IAS.
  • Knowledge in DMZ, VLAN, Server hardening and Firewall administration.
  • Logical and methodological, with good planning & organizational skills.
  • Able to work independently and as a strong team player.
  • Good interpersonal skills
  • Able to work independently with minimum supervision, ensure assigned tasks are executed in a timely manner.
  • Support users in a multi-office environment both onsite and remotely.

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