IT Helpdesk - Korean / Japanese / Mandarin speaker

EPS Malaysia


Date: 4 weeks ago
City: Kuala Lumpur
Contract type: Full time

Responsibilities:

  • Provide first-level technical support in Japanese.
  • Troubleshoot and resolve hardware/software issues.
  • Accurately document technical issues and resolutions.
  • Escalate complex issues to appropriate teams.
  • Assist with software setup, installation, and configuration.

Requirements:

  • Fluency in Japanese OR Korean OR Mandarin (written and spoken).
  • Minimum 1 year of IT technical support experience.
  • Strong problem-solving and communication skills.
  • Attention to detail and multitasking ability.
  • Technical knowledge of software and computer systems.

Job Type: Full-time

Fully working onsite - Kuala Lumpur

Immediate hiring and training provided.

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