IT Intern

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Key Responsibilities

• Vendor Management Support: Assist in the evaluation, selection, and management of IT vendors. Help maintain vendor relationships, track performance, and ensure compliance with contractual agreements.
• Service Management Assistance: Support the IT Service Management team in monitoring and improving IT service delivery. Participate in service reviews, incident management, and problem resolution processes.
• Data Analysis: Collect and analyze data related to vendor performance and service metrics. Prepare reports and presentations to communicate findings and recommendations.
• Documentation: Assist in the creation and maintenance of documentation related to vendor management and IT service processes. Ensure all records are accurate and up-to-date.
• Project Participation: Contribute to various IT projects, providing support in planning, execution, and monitoring. Collaborate with cross-functional teams to achieve project goals.
• Continuous Improvement: Identify opportunities for process improvements and assist in implementing changes to enhance vendor management and service delivery.
  
  
  

Qualifications

• Currently pursuing a degree in Information Technology, Computer Science, Business Administration, or a related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Interest in IT vendor management and service management.
  
  
  

Learning Opportunities

• Gain practical experience in IT vendor management and service management.
• Develop skills in data analysis, project management, and documentation.
• Learn about industry best practices and standards.
• Work with experienced professionals and receive mentorship.
  
  
  

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.