IT Manager

We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.

We're experiencing tremendous growth in both clients and team members. We have over 500 people in our global offices . We're looking for more bright minds who'd love to change the world by solving complex problems.

What you'll do:

• Manage day-to-day IT operations and provide oversight for IT helpdesk activities.
• Oversee the onboarding/offboarding process to ensure smooth transitions for employees.
• Monitor and manage IT vendor relationships, including contract renewals and performance evaluations.
• Conduct regular audits and ensure compliance with ISO 27001, GDPR, and other relevant standards.
• Deliver security awareness training sessions and manage related training tools.
• Collaborate with other departments to align IT strategies with organizational goals.
• Prepare and present reports on IT performance, risks, and cost efficiency.Support the IT team with technical guidance and foster a culture of knowledge sharing.
• Identify and implement new tools and technologies to enhance analytics and security observability.

Who you are:

Minimum 5+ years of experience in IT management or a similar leadership role.

Previous experience as an IT engineer in organizations with a strong engineering culture.

Proven track record of managing IT operations, vendors, and compliance programs in cloud-based environments.

Hands-on experience with IT systems such as Google Workspace, AWS, GCP, or JumpCloud.

Familiarity with ISO 27001 and/or SOC 2 standards, with prior audit preparation and execution experience.

Demonstrated ability to build and lead high-performing IT teams, including mentoring and skill development.

Our Benefits

Osome grows alongside you, but we already have a few perks:

Competitive salary

Multi-cultural environment to enhance your global perspective.

Learning opportunities and mentorship from peers and leaders, including a yearly continuous professional development budget

Mental Health Leaves

Flexible working arrangement; Hybrid working arrangement

Equal Opportunity Statement

At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.

Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.