IT Security Analyst
2X
Date: 3 weeks ago
City: Remote
Contract type: Full time
Remote
Key Responsibilities
Information Security
Preferred
Information Security
- Monitor and respond to alerts related to network, endpoint, and system security.
- Conduct periodic vulnerability assessments and participate in remediation efforts.
- Assist in implementing and maintaining security policies, procedures, and standards.
- Support audit and compliance initiatives (e.g., SOC 2, ISO 27001, client security reviews,
- Investigate and document security incidents, including root cause analysis and follow-up.
- Manage and support endpoint encryption, secure configurations, and identity access
- Participate in system hardening initiatives using frameworks such as CIS, NIST, or ISO
- Contribute to disaster recovery and business continuity planning and testing.
- Provide day-to-day support for users in both Malaysia and the Philippines, including
- Set up, configure, and maintain laptops, desktops, printers, and other IT assets.
- Manage user accounts, credentials, and access to systems and business applications.
- Support onboarding and offboarding activities, including asset deployment and access
- Troubleshoot issues related to hardware, software, operating systems, and basic
- Maintain IT asset inventory and ensure accurate records of device allocation and support
- Coordinate with vendors or external partners as needed for issue resolution or
- Document IT procedures and contribute to the internal knowledge base.
- Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a
- At least 2 years of combined experience in IT support and cybersecurity roles.
- Strong working knowledge of Microsoft 365, Windows OS, Active Directory, Google
- Familiarity with IT security practices, controls, and frameworks (e.g., SOC 2, ISO 27001,
- Experience using ticketing systems and basic scripting or automation is a plus.
- Certifications such as CompTIA Security+, Microsoft 365 Certified, or ITIL are a strong
- Effective communication skills and ability to support users across different time zones
Preferred
- Experience working with multinational or distributed teams.
- Knowledge of Philippine and Malaysian data privacy regulations (e.g., Data Privacy Act,
- Prior experience in BPO, professional services, or regulated industries is an advantage.
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