IT SUPPORT (KOTA KINABALU)
City-Link Express (M) Sdn Bhd
Responsibilities:
* Installing and configuring computer hardware, software, systems, networks, printers and scanners
* Monitoring and maintaining computer systems and networks
* Responding in a timely manner to service issues and requests
* Providing technical support across the company (this may be in person or over the phone)
* Setting up accounts for new users
* Repairing and replacing equipment as necessary
* Preparation of new project requirement study, analysis, recommendation and documentation
* Possibly training more junior staff members
* Working experience in ICT system integration AND end-user ICT support environment
* To carry out any other duties as assigned by the supervisor from time to time and whenever necessary.
Qualifications and Qualities:
* Computer Science
* Computing
* Engineering
* Working knowledge of LAN and WAN topology and other common automation devices
* Good command in written and spoken English and Bahasa Malaysia
* A technical, logical thought process
* Problem-solving skills
* An ability to stick to strict deadlines
* An ability to prioritise and delegate
* A keen eye for detail
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