IT Support Technician

Petikemas Logistics


Date: 1 week ago
City: Subang Jaya
Contract type: Full time
Job Scope

  • Answer incoming technical support calls, chats, and emails.
  • Identify the severity of cases by asking the right questions, analyzing, and allocating them appropriately based on their severity.
  • Provide technical support for hardware, software, and network issues.
  • Maintain and troubleshoot office IT systems, including computers, printers, and networks.
  • Ensure data security and system backups are in place.


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