IT TECHNICIAN (SEELONG, SENAI, JOHOR)
BATCH TECHNOLOGIES SDN BHD
Date: 7 hours ago
City: Taman Senai
Contract type: Full time
Job Scope: -
- Providing technical support to all employees, and to clients, end users.
- Assisting with a wide range of issues, including Batching issue, connection problems, data access, network failures, poor computer performance, cloud migration & etc.
- Commissioning and installing upgrades, repairs, maintenance programmes and data transfers
- Able to install and configure computer systems and applications within the company
- Respond to customer inquiries and assist in troubleshooting and resolving challenges
- Responding in a timely manner to service issues and requests
- Providing technical support across the country (on hand or by online) Repairing and replacing equipment as necessary
- Ensuring proper handling and maintenance of electrical equipment
- Installing electrical equipment like starter panel or any other electrical systems Troubleshooting and repairing electrical issues/malfunctioning as and when required (on-site)
- Supervising on-site electrical operations and reporting any major issues to the senior management
- Shall train new junior staff.
- Diploma/ Degree in IT or related technology field is preferred
- Have experience and knowledge on computer hardware and software setting. Installation, configuration, upgrade, administration, monitoring and maintenance of databases.
- 2-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
- Professional written and interpersonal skills are essential when communicating with customers and clients
- Have knowledge on electrical and CCTV will be advantage.
- Willing to learn and upgrade on the software setting, hardware, installation and electrical works.
- Able to work at production / site & independently person.
- Able to go outstation & working OT as required.
- Have GDL License or willing to get one upon employment confirmation
- In-house training will be provided.
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