Junior Customer Support
TapTalent.ai
Date: 1 day ago
City: Remote
Contract type: Full time
Remote

We're Hiring: Junior Customer Support!
We are looking for a dedicated and enthusiastic Junior Customer Support professional to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!
Location: Kuala Lumpur, Malaysia
Work Mode: Work from anywhere
Role: Junior Customer Support
What You'll Do
Assist customers via phone, email, and chat with inquiries and issues
Document customer interactions and feedback in our CRM system
Build rapport with customers to enhance their experience
Troubleshoot product-related problems effectively and efficiently
Collaborate with other teams to resolve complex customer issues
Provide insights on customer trends to improve service delivery
What We’re Looking For
At least 1 year of experience in customer support or related field
Excellent verbal and written communication skills in English
Strong problem-solving abilities and attention to detail
Ability to work independently as well as part of a team
Familiarity with CRM software is a plus
Ready to make an impact? Apply now and let’s grow together!
We are looking for a dedicated and enthusiastic Junior Customer Support professional to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!
Location: Kuala Lumpur, Malaysia
Work Mode: Work from anywhere
Role: Junior Customer Support
What You'll Do
Assist customers via phone, email, and chat with inquiries and issues
Document customer interactions and feedback in our CRM system
Build rapport with customers to enhance their experience
Troubleshoot product-related problems effectively and efficiently
Collaborate with other teams to resolve complex customer issues
Provide insights on customer trends to improve service delivery
What We’re Looking For
At least 1 year of experience in customer support or related field
Excellent verbal and written communication skills in English
Strong problem-solving abilities and attention to detail
Ability to work independently as well as part of a team
Familiarity with CRM software is a plus
Ready to make an impact? Apply now and let’s grow together!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Telesales Executive - Cards Portfolio
RHB Banking Group,
Remote
4 days ago
Primary ObjectiveResponsible for initiating outbound calls to achieve given sales targetKey ResponsibilitiesSales ManagementTo achieve stipulated sales targets (daily)Ensure all leads assigned are completed by stipulated time lineEnsure conversion rate/success rate of leads are within stipulated targetsService ManagementMaintain accurate customer informRequirementsPreferably 1-2 years of working experience in sales environmentExcellent interpersonal skills with the ability to communicate with customers at all levels

Regional Manager, Malaysia
lululemon,
Remote
5 days ago
Requirements Description & Requirements Who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to...

Mortgage Specialist
MoneySmart Group,
Remote
6 days ago
MoneySmart Group is South East Asia's leading personal financial portal helping consumers compare loans, insurance, and credit cards. MoneySmart was founded in 2009 with the simple aim to help consumers make better financial decisions.MissionMoneySmart generates leads on its platform in the form of customers who are in the market for a home loan and who are interested in connecting with...
