Junior Customer Support
TapTalent.ai
Date: 3 weeks ago
City: Remote
Contract type: Full time
Remote
We're Hiring: Junior Customer Support!
We are looking for a dedicated and enthusiastic Junior Customer Support professional to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!
Location: Kuala Lumpur, Malaysia
Work Mode: Work from anywhere
Role: Junior Customer Support
What You'll Do
Assist customers via phone, email, and chat with inquiries and issues
Document customer interactions and feedback in our CRM system
Build rapport with customers to enhance their experience
Troubleshoot product-related problems effectively and efficiently
Collaborate with other teams to resolve complex customer issues
Provide insights on customer trends to improve service delivery
What We’re Looking For
At least 1 year of experience in customer support or related field
Excellent verbal and written communication skills in English
Strong problem-solving abilities and attention to detail
Ability to work independently as well as part of a team
Familiarity with CRM software is a plus
Ready to make an impact? Apply now and let’s grow together!
We are looking for a dedicated and enthusiastic Junior Customer Support professional to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!
Location: Kuala Lumpur, Malaysia
Work Mode: Work from anywhere
Role: Junior Customer Support
What You'll Do
Assist customers via phone, email, and chat with inquiries and issues
Document customer interactions and feedback in our CRM system
Build rapport with customers to enhance their experience
Troubleshoot product-related problems effectively and efficiently
Collaborate with other teams to resolve complex customer issues
Provide insights on customer trends to improve service delivery
What We’re Looking For
At least 1 year of experience in customer support or related field
Excellent verbal and written communication skills in English
Strong problem-solving abilities and attention to detail
Ability to work independently as well as part of a team
Familiarity with CRM software is a plus
Ready to make an impact? Apply now and let’s grow together!
How to apply
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