Junior Customer Support

TapTalent.ai


Date: 23 hours ago
City: Remote
Contract type: Full time
Remote
We're Hiring: Junior Customer Support!

We are looking for a dedicated and enthusiastic Junior Customer Support professional to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!

Location: Kuala Lumpur, Malaysia

Work Mode: Work from anywhere

Role: Junior Customer Support

What You'll Do

Assist customers via phone, email, and chat with inquiries and issues

Document customer interactions and feedback in our CRM system

Build rapport with customers to enhance their experience

Troubleshoot product-related problems effectively and efficiently

Collaborate with other teams to resolve complex customer issues

Provide insights on customer trends to improve service delivery

What We’re Looking For

At least 1 year of experience in customer support or related field

Excellent verbal and written communication skills in English

Strong problem-solving abilities and attention to detail

Ability to work independently as well as part of a team

Familiarity with CRM software is a plus

Ready to make an impact? Apply now and let’s grow together!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Video Editor (Senior Executive)

Alpha Iota BPO, Remote
4 days ago
Join Our Alpha Iota Family, Where Everyone Wins!Exciting Work-from-Home OpportunitiesLearning & Development Programs to Upskill YourselfLucrative Salary PackageHealth and Wellness Perks & BenefitsMotivating and Supportive Teamsand lots more!Alpha Iota is based in Southeast Asia, where we are rapidly growing and are constantly looking for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here's...

Accountant

Upskills, Remote
6 days ago
Upskills provides expert financial software consulting for investment banks and leading financial institutions in Asia Pacific, Middle East and Europe region. Upskills supports banks and financial organizations to lead projects efficiently and reduce time to market. Our expertise in capital markets software, combined with strong functional knowledge and our commitment to excellence makes us quite unique in the industry.We are...

Finance Manager

Robert Walters, Remote
1 week ago
Our client is seeking a highly skilled and experienced FP&A Manager to join their team in Kuala Lumpur. This role offers the opportunity to take ownership of comprehensive finance leadership, including local control and compliance, FP&A, treasury, and tax. You will be instrumental in ensuring finance practices adhere to company policies and procedures.What You'll DoAs an FP&A Manager, you will...