Key Account Management (Kuching, Sarawak)

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
  
  

Why does this job exist and why is it critical?

Role Summary

Responsible for managing and growing consumer business in Mobile & broadband via strategic relationships with Maxis Exclusive Partners. This role focuses on driving postpaid revenue, ensuring partner compliance with Maxis branding and sales requirement /strategies, and optimizing channel performance to meet business objectives.

Key Responsibilities

• Partner Relationship Management - Serve as primary liaison between Maxis and branded channel partners, ensuring alignment with company goals. Develop and maintain strong, long-term relationships with key stakeholders
• Sales & Revenue Growth - Drive sales targets through partner channels, including Mobile Plans , FTTH, Wireless Broadband and value added services.
• Identified upsell/cross-sell opportunities and collaborate on joint business plans.
• Performance Monitoring; Track and analyze partner performance (sales, inventory, customer acquisition)
• Provide training and support to enhance partner capabilities.
• Compliance & Brand Standards - Ensure partners adhere to Maxis' Branding , marketing and operational guidelines. Address non-compliance issues proactively.
• Market Intelligence - Gather competitor insights and market trends to refine strategies.
• Stakeholder Collaboration - Work with internal teams (RCM, Biz OP, GTM, Branded Management team) to execute partner initiatives.
  
  

Requirements

• Bachelor's degree in Business/Marketing or related filed
• 3+ years in account management, preferably in telcom/FMCG.
• Strong negotiation , communication and analytical skills.
• Knowledge of Maxis products and the telecom ecosystem (preferred).
  
  

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
  
  

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.