L3 Support - Silverlake Deposits Core Banking

Accenture Southeast Asia


Date: 2 days ago
City: Subang Jaya
Contract type: Full time
SN142 WO#1 Core Banking

Job Title: Junior L3 Support - Silverlake Deposits

Domain: Core Banking

Experience Level: Junior (L2 - 3 to 5 years)

Location: Kuala Lumpur

Job Summary:

We are seeking a Junior Application Maintenance/Production Support Engineer (L3) to support and maintain the Silverlake Deposits platform. The role involves troubleshooting, system maintenance, and deployment automation on AS400/DB2, using RPG programming. The ideal candidate will have 3-5 years of experience in L3 support, DevOps, and ALDON for software deployment automation.

Key Responsibilities:


  • Provide L3 support for Silverlake Deposits, ensuring system stability and uptime.
  • Troubleshoot and resolve production issues related to CASA and Time Deposits.
  • Perform system maintenance, enhancements, and fixes using RPG on AS400.
  • Manage deployments and automation using ALDON and DevOps tools.
  • Collaborate with cross-functional teams for issue resolution and improvements.
  • Ensure adherence to banking compliance and security policies.


    • Requirements:

    Must-Have:


  • 3-5 years of experience in Application Support/Production Support (L3).
  • Strong knowledge of RPG programming on AS400.
  • Experience with DB2 databases on AS400.
  • Hands-on experience in DevOps and ALDON for software deployment automation.
  • Familiarity with Silverlake Deposits, CASA, and Time Deposits.


    • Good-to-Have:


  • Experience with incident management, root cause analysis, and system monitoring.
  • Understanding of banking operations and regulatory compliance.
  • Exposure to automation and performance optimization techniques.


    • Technical Environment:


  • Platform / Product: Silverlake Deposits
  • Server / Database: AS400 / DB2
  • Programming Language: RPG
  • Operating System: AS400


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