Lead Gen Executive - Work From Home

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 3 weeks ago
City: Remote
Salary: MYR 4,450 - MYR 5,300 per month
Contract type: Full time
Remote
Job Responsibility

  • Handle inbound calls while demonstrating professional sales and customer service behaviors.
  • Use a consultative approach to uncover customer needs and recommend suitable solutions.
  • Offer resolutions within the scope of support (SOS) or guide customers to third-party/paid solutions when necessary.
  • Troubleshoot client products to achieve first-call resolution.
  • Consistently meet and exceed key metrics such as: First Call Resolution (FCR), Conversion Rates, Net Promoter Score (NPS), New Sales Targets
  • Build and maintain strong customer relationships by providing a stellar customer experience.
  • Thrive in a fast-paced, high-volume environment, with strong multitasking and prioritization skills.

Job Requirements

  • Fresh graduates are encouraged to apply. Bachelorâs Degree, Diploma, or equivalent in any discipline.
  • B2 level English proficiency (reading, writing, speaking, and listening).
  • Or minimum 6 months experience in customer support (any industry).
  • Call centre experience is not mandatory, but will be an advantage.
  • 3+ years sales experience in a consultative selling role preferred.
  • Strong B2B consultative sales experience, with relationship-building skills and CRM system usage.
  • Strong ability to transition support calls into sales opportunities.
  • Tech-savvy, with interest in client products and platform features.
  • Minimum typing speed of 40 WPM with 90% accuracy.
  • Basic understanding of HTML and Java is a plus.
  • Must be able to speak, read, and write the required language to support assigned markets.

Job Benefits

  • EPF/SOCSO/EIS
  • Annual Leave
  • Medical Leave
  • 5 Working Days
  • Work From Home
  • Nearby Public Transport

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Software Engineer, Payments

Reap, Remote
2 weeks ago
About ReapReap is a global financial technology company headquartered in Hong Kong with employees across multiple countries. We enable financial connectivity and access for businesses worldwide by combining traditional finance with stablecoins for efficient money movement.Through our stablecoin-powered corporate cards, payments, and expense management tools, we streamline financial operations and help businesses scale. Our APIs enable businesses to integrate stablecoin-enabled...

APAC Web3 Marketing Manager

Serotonin, Remote
2 weeks ago
Who is SerotoninSerotonin is the top go to market firm for transformative technologies, specializing in marketing, strategy, recruiting, and legal services. With a global team of 90 across 15 countries, Serotonin has supported over 300 clients in consumer tech, web3 infrastructure, digital assets, venture capital, and AI since its launch in 2020. Delivering end-to-end go-to-market solutions across all major marketing...

General & Operational Accounting Sr. Specialist

NTT DATA North America, Remote
2 weeks ago
Req ID: 334209NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a General & Operational Accounting Sr. Specialist to join our team in Remote - Malaysia, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).Job Profile SummaryThe...