Lead Software Engineer, Quality Assurance
GXBank
Date: 1 day ago
City: Petaling Jaya
Contract type: Full time

Responsibilities
- Lead the QA efforts across various squads within the organization.
- Collaborate with product managers, developers, and other stakeholders to define testing requirements and priorities.
- Develop comprehensive test plans and test cases to ensure thorough coverage of all product features.
- Coordinate and execute testing activities, including functional, regression, integration, and acceptance testing.
- Consolidate test results into a comprehensive test sheet and provide regular updates to stakeholders.
- Work closely with business partners to understand their requirements and incorporate them into the testing process.
- Act as the primary point of contact for QA-related discussions and escalations within the organisation.
- Lead cross-company QA initiatives to ensure alignment and consistency across products and teams.
- Mentor and support QA engineers within the organization, fostering a culture of quality and continuous improvement.
- Stay up-to-date with industry best practices and emerging technologies in QA and incorporate them into our processes as appropriate.
- Regional Quality Oversight: Provide a regional overview of quality, identifying common patterns, gaps, and improvement opportunities that country-specific QA leads might miss.
- Standardization and Best Practices: Define standardized QA processes, share best practices, and optimize testing efforts. Establish standardized QA practices across the region.
- Cross-Country Collaboration: Work in conjunction with all country teams to uphold consistent quality standards and practices, while also supporting country-specific quality responsibilities and adhering to local banking regulations and compliance.
- Risk Assessment and Mitigation: Assess risks, identify cross-country and cross-function dependencies, and evaluate potential bottlenecks in Quality Assurance. Capable of mitigating risks pertaining to integration, scalability, and performance testing, while ensuring compliance with local banking regulations.
- Liaison and Alignment: Serve as a liaison between Quality Assurance and regional Business, Product, Engineering, and downstream compliance and regulations. Align QA initiatives with regional objectives and local regulations to strengthen product strategy and ensure compliance.
- Knowledge Sharing and Mentorship: Facilitate regional knowledge sharing through cross-country training, workshops, and communication of project insights. Mentor QA engineers regionally, ensuring a comprehensive grasp of quality assurance procedures and processes.
- Quality Reporting: Publish regular Quality reports with details on quality metrics, defect trends, and test coverage.
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