Learning Operations Specialist – Reporting

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Role is to provide Learning Operations Support to the IBM Consulting Learning & Knowledge team in China. Ability to communicate fluently (both spoken & written) in Chinese is essential.

Tasks Covered To Include

• Reporting & Data Analytics
• Extract data from a variety of systems to build reports.
• Analysis of the data
• Understanding client needs to construct new reports.
• Preparation of data to feed other reporting systems (e.g. finance)
• Extract data from variety of systems
• Data quality checks & follow up on any issues.
• Dealing with ad hoc reporting & data analysis requests.
• Assisting with administration of client owned reporting systems
• Aiding with some finance processes:
• Report preparation
• Administrative functions such as:
• Mailbox management
• Monitoring slack channels
• Maintaining W3 pages
• Access management
• Maintaining system accesses
  
  
  

Required Technical and Professional Expertise

The Skills Needed To Perform This Role Are

• Ability to communicate fluently (both spoken & written) in Chinese is essential.
• Ability to use excel to a high level is essential.
• Ability to work to tight deadlines over financial timescales (such as month & quarter end) is essential.
• Experience of data analysis is required.
• Knowledge of finance processes such as planning & forecasting is useful but not essential.
• Knowledge of Internal IBM L&K tools such as LRT & EPD useful but not essential
• Knowledge of reporting tools such as Cognos useful but not essential
  
  
  

Preferred Technical And Professional Expertise

NA

About Business Unit

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.