Logistics Executive
Porcelain Pte Ltd
Date: 2 weeks ago
City: Johor Bahru
Contract type: Full time
Role Overview:
This role supports the Company's Logistics and Inventory Department and directly reports to the Logistics and Procurement Assistant Manager.
Responsibilities & Duties:
Manages the relationship with the 3PL in charge of warehousing
This role supports the Company's Logistics and Inventory Department and directly reports to the Logistics and Procurement Assistant Manager.
Responsibilities & Duties:
Manages the relationship with the 3PL in charge of warehousing
- Coordinates and communicates business requirements (volumes, SLAs) and standards to 3PL, and ensures their successful execution
- Oversees 3PL operational performance (on-time operations, reliability, adaptability). Maintains and distributes performance KPIs
- Conducts monthly meetings with 3PL to review above points and others (for e.g. safety matters)
- Identifies any trends that may affect 3PL performance and determines actions to be taken
- Oversees costs, checks billing, initiates and implements a continuous improvement process with 3PL
- Liaises with internal stakeholders to plan inbound and outbound operations:
- Communicates business projected volumes related to warehouse operations in preparation to business needs and events
- Planning team and Procurement team to plan inbound operations
- Liaises with Procurement, Planning, Retail OPs teams to plan inbound and outbound operations priorities
- Liaises with Procurement team on inventory integrity issues driven from supplier / brand
- To build schedule of deliveries to stores, balancing service to stores and efficient warehouse operations
- Liaises with Ecommerce team to build event and campaign fulfilment and recovery plan
- Liaises with brands and/or other external stakeholders to facilitate warehousing processes (product information, batch coding / expiry dates management, labelling)
- Manages claims and quality issues both with supplier and with stores
- Manage and ensure accuracy of inventory at 3PL
- Conducts monthly meetings with 3PL/transport providers to review performance service levels, costs and KPIs and continuous improvement projects
- Ensures inventory accuracy > 99%
- Manages stock reconciliation between internal WMS and the 3PL WMS
- Monitors correct execution of interfaces
- Monitors specific flows impacting distribution centre stocks and stores stocks (stock transfers, returns to warehouse from stores, adjustments disposals)
- Monthly reporting and analysis of store stock movements
- Ensure all audit requirements related to stock integrity is maintained and captured
- Key user in creating and improving on automating processes related to logistics processes and reporting
- Contingency planning for logistics related tasks
- Participate and represent the logistics team in related projects
- At least 3 years of relevant work experience
- Good communication skill in English and preferably Mandarin to liaise with Mandarin speaking counterparts
- FMCG / travel retail / transport and logistics business experience would be preferred
- Ability to work in ambiguity and in a fast pace environment
- Ability to work independently
- Proficient in using Microsoft Excel
- Have a sense of urgency and ownership
- Able to prioritise numerous tasks and work under pressure and within deadlines
- Candidate must be based in Johor Bahru (JB) to ensure easy commute to Singapore. Expected to travel to Singapore 3/4 times a month for onsite stocktake and other operational requirements.
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