Manager, B2B (Strategic Account)

Ninja Van


Date: 2 weeks ago
City: Subang Jaya
Contract type: Full time
Responsibilty

  • New Business Acquisition & Sales Growth
  • Identify and pursue new business opportunities, proactively engaging potential clients.
  • Drive lead generation and qualification through strategic outreach and follow-ups.
  • Convert high-potential prospects into long-term revenue-generating accounts.Implement effective sales strategies to capture competitor business and expand market share.
  • Conduct client meetings, sales presentations, and networking events to build strong relationships.Evaluate customer needs, develop tailored proposals, and negotiate contracts to secure new business.Maintain a structured and rigorous follow-up process to engage key decision-makers.
  • Collaborate with internal teams to streamline lead management and conversion efforts.
  • Customer Relationship Management & Retention
  • Act as a trusted advisor to clients, providing exceptional customer service to ensure satisfaction.
  • Work closely with cross-functional teams to address client concerns and deliver seamless solutions.
  • Serve as the primary point of contact for all customer inquiries, ensuring timely resolution of issues.
  • Foster long-term partnerships by continuously identifying opportunities for upselling and cross-selling.

Requirement

  • Proven track record in sales, business development, or account management.
  • Strong negotiation and closing skills with a passion for hitting and exceeding targets.
  • Ability to identify market trends, competitor activities, and sales opportunities.
  • Excellent communication and relationship-building skills.
  • Self-motivated, goal-oriented, and able to work independently in a high-pressure environment.
  • 4 to 5 years of experience in sales, preferably in the domestic express parcels transportation or service industry. A progressive and proven track record sales success.
  • Demonstrated customer service experience and excellent negotiation skills.
  • Experience of logistics sales preferred
  • Bachelor's degree is a must
  • Excellent communication skills, spoken and written English and Bahasa Malaysia

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