Manager, Business Performance

The Business performance and Operational excellence (BPOE) team is responsible for championing business process improvement, data analytics, as well as other value improvement solutions, in order to provide the efficiency leverage for EBG business to grow sustainably.

Responsibilities

• Focus on overall profitability and affordability on each service line and its contribution to the Enterprise Business Group
• Provide insights into financial metrics and performance, ensuring alignment with organizational goals
• Develop and implement robust performance metrics and key performance indicators (KPIs) that align with strategic objectives
• Regularly assess and measure the performance of key processes and initiatives, driving continuous improvement
• Collaborates with respective service line leaders and finance to gather, analyze, and interpret quantitative and qualitative data. Evaluate the effectiveness of implemented plans and initiatives, identifying areas for enhancement
• Identify and recommend opportunities for process and performance improvements, including expense reduction, revenue enhancement, and efficiency maximization
• Provide recommendations on business expenditures (Opex and Capex) for management approval
• Maintain clear and organized documentation of performance data, trends, and analysis. Ensure the accuracy and reliability of performance data through rigorous quality assurance measures
• Offer thought leadership in the field of performance analysis, staying abreast of industry trends and best practices
• Mentor and guide junior team members, fostering a culture of continuous improvement and excellence

Qualifications

• Minimum 8 years of relevant work experience in business performance management with a strategic mindset, agility in responding, and strong judgement; Telecommunications and ICT products knowledge is a plus.
• Degree in Accounting, Business Analytics, or related.
• Excellent business acumen and strong interpersonal and communication skills including the ability to tie strategy, product, and new changes to potential business impact.
• Progressive track record of management reporting experience with extensive experience of running and working in a diversified team.
• Must be able to work independently with positive collaboration within a fast-paced team environment.