Manager, E-Distribution

Amari Johor Bahru


Date: 2 weeks ago
City: Johor Bahru
Contract type: Full time
  • To dramatically increase business generated from Internet channels through property brand website, OTAs and GDS in order to increase property Revenue per Available Room index (RevPAR).
  • Brand Website, Online Travel Agents and GDS
  • Manage key Internet channels by offering competitive rates and availability on brand website, OTAs and GDS to maximise property RevPAR index.
  • Control day-to-day rates and availability through the use of channel management systems, OTA extranets and CRS (central reservation system) extranet.
  • Brand Representation
  • Monitor property buzz and online reputation on various review, blog, forum and third party websites. Report important findings in order to improve services or reinforce successful techniques.
  • E-Marketing
  • Ensure that business listing information on forum and affiliate websites are up to date including hotel details, special offers and validity of promotions.
  • Social Media
  • Manage hotel presence on approved social media platforms (ex. Facebook, Twitter, Google+) through regular posts and interactions with fans in order to increase social media engagement.
  • Customer Relationship Management
  • Assist hotel in collection of additional customer data following head office guidelines and procedures. Segment the database based on their nationality, buying habits, spending etc. and keep the database updated.
  • Miscellaneous
  • Provide regular contributions to departmental knowledge bank and corporate Wiki.


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