Manager, Operations Control Centre
Malaysia Airlines
Date: 13 hours ago
City: Kota Kinabalu
Contract type: Full time

Job Title
Manager, Operations Control Centre
Reports To
Head of Flight Operations / Director of Flight Operations
Role Purpose
Manager, Operations Control Centre
Reports To
Head of Flight Operations / Director of Flight Operations
Role Purpose
- Responsible for Corporate On-Time-Performance (OTP) and to take immediate corrective actions and conduct post-mortem for major and high-profile delays with all department involved.
- Responsible to provide comprehensive data for Flight Cancellation Rate and On-Time-Performance consist of Flight Number, A/C Registration, Departure Arrival Destination and Time for submission to MAVCOM.
- Responsible for flight daily reports on On-Time-Performance and major service delays, circulate to key personnel and management and managed flight cancellation within 48 hours.
- Accountable for Flight Dispatch services provided to both MASwings and Customer Airlines are safe, secure, and legal in accordance with laid down policies and regulations.
- Accountable for supervision, management of all aircraft dispatch and chair the Operations Review Meeting (ORM) for operations arising matter."
- Responsible for FOCA Administration and Operations are smooth and up to standard as per Service Level Agreement and accountable for OCC regulatory documentation in line with regulations.
- Responsible to manage deployment of crew system wide arising from flight schedule changes pilots and cabin crew roster changes to achieve optimum crew utilization.
- Responsible for yearly budget for OCC and to manage financial of the OCC properly and efficiently."
- Jointly execute major operational decisions and recovery plans on abnormal operations such as flight diversions, Air Turn Back (ATB), serious incidents, aircraft recovery and crew operating pattern involving Ops Dispatch, Pilot in Command (Line Operations) and Crew Planning and Deployment.
- Degree in Professional qualification or related field with 5 - 7 years working experiences in Airline Operations, Experience in Flight Dispatcher and Certify from Regulatory is an added advantage
- Diploma in Professional qualification or related field with more than 8 years experiences in Airline Operations, Experience in Flight Dispatcher and Certify from Regulatory is an added advantage.
- Knowledge in Flight Planning and Navigation Systems
- Conversant with Malaysian Civil Aviation and International Civil Aviation Organisation Regulations
- Projects management skills
- Crewing Management
- Management of service disruption due to adverse weather conditions and aircraft technical defects. Achieving target OTP value and operational efficiency during peak travel periods. Operationalise RMD network plan
- Accountable for planning and control overall flight operations to ensure safe, legal and optimum operations at highest quality level and achieve MAVCOM OTP and FCR KPI above 87% and 96% for RM15 million incentive.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Customer Success Specialist - English (Based in Penang)
TP,
Kota Kinabalu
2 days ago
Work in Malaysia with TP!English Customer Support RoleEarn up to RM 3,600/monthLocation: Penang, MalaysiaHey there!Looking for an international job experience in a tropical paradise?Join TP Malaysia as an English-speaking Customer Support Specialist – and we’ve got your move covered!What’s in it for you?Live & work in sunny PenangPaid training & career growthWork with a global brandWhat You’ll Be Doing:Support customers...

Manager/Snr Officer, Business Wealth Acquisition Mgr, Business Banking, Kota Kinabalu Branch
UOB,
Kota Kinabalu
2 days ago
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.Our...

Retail Sales Associate (M/W) Club Med Resort Malaysia or overseas
Club Med,
Kota Kinabalu
2 weeks ago
You are Attentive, you create a relationship of trust to understand and meet our guests’ expectations. Smiling and friendly, you ensure our customers feel welcome in the shop. Creative and ensure an attractive layout. Merchandising is second nature to you. Performance is your priority. You like new challenges and increasing sales.You will Greet the customer, identify their needs and advise...
