Mandarin Customer Care Advisor (Freshgraduate Welcome)
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 10 hours ago
City: Petaling Jaya
Salary:
MYR 2,800
-
MYR 3,700
per month
Contract type: Full time
Job Responsibility
- Handle inbound and outbound calls efficiently and professionally.
- Provide prompt, accurate solutions to all customer inquiries and issues.
- Ensure customer satisfaction by delivering excellent service and support.
- Adhere strictly to the companyâs customer service standards.
- Manage high call volumes with confidence and composure.
- Resolve customer complaints, offer timely solutions, and follow up to ensure resolution.
- Maintain accurate records of all customer interactions, process customer accounts, and manage necessary documentation.
- Follow all communication procedures, guidelines, and company policies.
- Open to Fresh Graduates â SPM, Diploma, or Degree holders are welcome to apply.
- Language Proficiency â Must be able to speak and read in both Mandarin and English.
- Customer Service Experience â Prior experience in customer service or a related field is a plus, but not mandatory.
- Basic Computer Skills â Familiar with Microsoft Excel, Word, and general computer use.
- Strong Communication Skills â Good interpersonal and communication abilities.
- Shift Flexibility â Willing to work on rotational shifts.
- Work Schedule â 5 working days per week.
- Annual Leave & Medical Leave â For a balanced work-life.
- Comprehensive Training Provided â Learn and grow with us.
- KWSP & SOCSO Contributions â Full statutory benefits included.
- Convenient Location â Walking distance from LRT Ara Damansara Station.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Payment Settlement Assistant / 支付結算助理
CardBiz Group of Companies,
Petaling Jaya
13 hours ago
工作職責審查和監控商家交易以發現和報告可疑或違規活動。準確及時地處理和處理銀行對帳、商家結算、退款和付款。核對內部記錄和商家交易之間的付款和結算金額，並解決差異。就結算和支付事宜與銀行、合作夥伴和其他外部利害關係人聯絡。根據需要與財務團隊和其他相關部門密切合作。根據任務要求準備並提交定期報告和分析。根據公司政策調查可疑交易並採取糾正措施。職位要求任何領域的證書/文憑/學位；在結構化工作環境中至少有 1-2 年的工作經驗具有會計/金融背景的候選人將獲得額外優勢熟悉電腦，擅長使用 Microsoft Excel獨立、多工處理並且能夠在最低限度的監督下工作。Interested candidates please submit your application through Jobstore
Telemetry Specialist
ALIZENT,
Petaling Jaya
1 day ago
Air Liquide began operations in Malaysia in 1927 and is one of the pioneers of the gas industry in Malaysia. Operating in 11 locations in Malaysia, comprising both sales offices and production facilities, Air Liquide supports our customers through providing innovative solutions at every step of their production, including industrial and specialty gases, energy solutions, application technologies and services. With...
Business Executive, HD (Medical Sales)
Fresenius Medical Care,
Petaling Jaya
1 day ago
Our CompanyAt Fresenius Medical Care, we are global leaders in renal care and lifesaving innovation. Our mission is clear: to create a future worth living for patients worldwide, every day. With our pioneering products and therapies, we support people living with kidney disease — improving outcomes and enhancing quality of life for millions.As part of our Malaysia team, you’ll be...
