Mandarin Customer Care Officer
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
- Assist and solving customers enquiries via phone, email, or live chat.
- Provide accurate information on availability, pricing, and policies.
- Customer Support: Respond promptly to customer complaints and Resolve issues according to SOP
- Compliance: Adhere to company policies, data privacy regulations, and standard operating procedures.
- Educational Qualifications: Fresh-graduate welcome (SPM welcome), high school diploma or equivalent; bachelorâs degree is a plus.
- Skills & Experience: Strong communication skills in Mandarin and English (both verbal and written).
- Willing work in Rotational Shift - 24/7.
- Training Provided.
- 5 working days -
- EPF & SOSCO
- Annual leave & Medical leave
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