Mandarin Customer Service Executive (Cable Services)

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 3 weeks ago
City: Petaling Jaya
Salary: MYR 2,800 - MYR 3,300 per month
Contract type: Full time
Job Responsibility

  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.

Job Requirements

  • Welcome SPM; Fresh graduates are encouraged to apply.
  • Can speak and read in Mandarin & English.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Willing work in Rotational Shift (No midnight shift).

Job Benefits

  • Training Provided
  • Allowance Provided
  • Annual leave and Sick leave
  • EPF and SOCSO
  • Near to Lrt Ara Damansara Station

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