Mandarin Customer Service Executive (Cable Services)
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 1 day ago
City: Petaling Jaya
Salary:
MYR 2,800
-
MYR 3,300
per month
Contract type: Full time
Job Responsibility
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Welcome SPM; Fresh graduates are encouraged to apply.
- Can speak and read in Mandarin & English.
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Willing work in Rotational Shift (No midnight shift).
- Training Provided
- Allowance Provided
- Annual leave and Sick leave
- EPF and SOCSO
- Near to Lrt Ara Damansara Station
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