Mandarin Customer Service (Mobile Industry)-Freshgraduate Welcome
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 8 hours ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
- Handle inbound and outbound calls efficiently and professionally.
- Provide prompt, accurate solutions to all customer inquiries and issues.
- Ensure customer satisfaction by delivering excellent service and support.
- Adhere strictly to the companyâs customer service standards.
- Manage high call volumes with confidence and composure.
- Resolve customer complaints, offer timely solutions, and follow up to ensure resolution.
- Maintain accurate records of all customer interactions, process customer accounts, and manage necessary documentation.
- Follow all communication procedures, guidelines, and company policies.
- Open to Fresh Graduates â SPM, Diploma, or Degree holders are welcome to apply.
- Language Proficiency â Must be able to speak and read in both Mandarin and English.
- Customer Service Experience â Prior experience in customer service or a related field is a plus, but not mandatory.
- Basic Computer Skills â Familiar with Microsoft Excel, Word, and general computer use.
- Strong Communication Skills â Good interpersonal and communication abilities.
- Shift Flexibility â Willing to work on rotational shifts.
- Work Schedule â 5 working days per week.
- Annual Leave & Medical Leave â For a balanced work-life.
- Comprehensive Training Provided â Learn and grow with us.
- KWSP & SOCSO Contributions â Full statutory benefits included.
- Convenient Location â Walking distance from LRT Ara Damansara Station.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Facility Engineer
Colgate-Palmolive,
Petaling Jaya
1 hour ago
No Relocation Assistance OfferedJob Number #166716 - Selangor, Selangor, MalaysiaWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!Join Colgate-Palmolive, a caring, innovative...
OEM Account Project Coordinator
Lenovo,
Petaling Jaya
1 day ago
We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as...
Key Accountant, Fixed Asset (EMEA)
Evonik,
Petaling Jaya
3 days ago
You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package. Since 2009 Evonik Industries...
