Mandarin Customer Success Specialist (Banking Industry)

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 3 days ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility

  • Provide timely support to customers through available communication channels (inbound, outbound calls and email).
  • Ensure efficient problem and complaint resolution.
  • Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information.
  • Pro-active support to customers to prevent damage to brand loyalty.

Job Requirements

  • Candidate must possess at least a Diploma and above.
  • Fluent in the required language English & Mandarin (speaking, reading, and writing).
  • Applicant must be willing to work on rotational shift 24/7.
  • Willing to relocate in Petaling Jaya.

Job Benefits

  • EPF, Sosco, EIS and etc.
  • Annual leave
  • Medical leave
  • Provided training
  • Provided allowance
  • Near to LRT Station.
  • 5 working days.

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