Mandarin Customer Success Specialist (Banking Industry)
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
- Provide timely support to customers through available communication channels (inbound, outbound calls and email).
- Ensure efficient problem and complaint resolution.
- Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information.
- Pro-active support to customers to prevent damage to brand loyalty.
- Candidate must possess at least a Diploma and above.
- Fluent in the required language English & Mandarin (speaking, reading, and writing).
- Applicant must be willing to work on rotational shift 24/7.
- Willing to relocate in Petaling Jaya.
- EPF, Sosco, EIS and etc.
- Annual leave
- Medical leave
- Provided training
- Provided allowance
- Near to LRT Station.
- 5 working days.
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