[Mandarin Speaker] Customer Service Representative (Insurance Industry)

Startek Malaysia


Date: 2 weeks ago
City: Petaling Jaya
Salary: MYR 3,000 - MYR 3,001 per month
Contract type: Full time
Job Responsibility

Key Responsibilities

  • Handle inbound and/or outbound calls related to insurance queries
  • Assist customers with policy information, claims, payments, and renewals
  • Resolve issues efficiently and with a high level of professionalism
  • Update customer records and ensure accurate documentation
  • Collaborate with internal teams to escalate complex issues

Job Requirements

NOW URGENT HIRING!

Customer Service Representative â Insurance Industry [Urgent Hiring]

Fixed Shift | ï¸Normal Working Hours | Immediate Joiners Preferred

Location: Ara Damansara, Petaling Jaya

Job Type: Full-Time | Onsite

Shift Timing: 9:00 AM â 6:00 PM (Fixed Shift; Work Life Balance)

Working Days: Monday - Friday (Weekend Off Day)

Salary: Fixed Basic Salary + Performance Incentives

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What Weâre Looking For

  • Good communication skills in English and Fluent speak in Mandarin
  • Basic computer proficiency
  • Prior experience in customer service is a plus
  • Ability to remain calm and empathetic under pressure
  • Willingness to work in a fixed day shift schedule

Job Benefits

Perks & Benefits:

  • Fixed Working Hours & Weekend Off
  • Job Stability with Long-Term Projects
  • On-the-Job Training
  • Mandarin speaker will have additional benefits with the basic salary RM3000

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Ready to start your career in a professional and stable environment?

Apply Now! Fresh graduate are welcomed!

Send your resume to: [email protected]

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