Mandarin Speaking Customer Success Specialist (WFH)

TP


Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote

We’re Hiring: Mandarin-Speaking Customer Service Representative

Location: Johor (Open to relocation tentatively by March 2026)

Job Type: Full-time | Industry: Customer Support / BPO


About the Role

Are you passionate about helping others and delivering great service? We’re looking for Mandarin-speaking Customer Service Representatives to join our growing team at Teleperformance Malaysia!


In this role, you’ll be the first point of contact for our customers — handling inquiries, solving problems, and ensuring every customer interaction is a positive experience.


What You’ll Do

Handle customer inquiries via email, live chat, and phone calls

Provide accurate information and effective solutions

Document customer interactions and update records

Escalate complex cases to the appropriate teams

Collaborate with your team to meet service goals and KPIs


What You’ll Bring

Fluency in Mandarin (spoken & written) and good English communication

Experience in customer service or call centers is an advantage — but fresh graduates are welcome!

Excellent communication, multitasking, and problem-solving skills

Willingness to work rotational shifts (including weekends/public holidays)

Currently in Johor or open to relocating


What’s in It for You

Competitive salary & comprehensive benefits

Paid training and continuous career development

Supportive, diverse, and inclusive work culture

Opportunities for professional growth within a global organization


Ready to take the next step in your career?

Apply now and start your journey with Teleperformance Malaysia — where every interaction matters!


#TeleperformanceMalaysia #CustomerService #MandarinJobs #JoinTP #WeAreTP #CareerGrowth

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

SAP SAC Cloud Development Lead

Accenture Southeast Asia, Remote
1 week ago
As an SAP SAC Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive successful outcomes. You will also engage in problem-solving...

Security Engineer (SOC L2/L3 – Chronicle SIEM & SOAR)

Accenture Southeast Asia, Remote
1 week ago
Key ResponsibilitiesApply security expertise to design, build, and protect enterprise systems, applications, and processesProvide SOC Level 2 and Level 3 support, ensuring timely detection, response, and remediation of security threatsAutomate SOC monitoring and incident response processesBuild and manage SOAR playbooks to streamline investigationsCreate, fine-tune, and optimize detection rules for advanced threat coverageIntegrate SOC tools with third-party systems (ticketing platforms, threat...

Senior Java Engineer (Oracle)

CoinMarketCap, Remote
1 week ago
Job Description: Design, develop, and optimize business systems related to Oracle, supporting high-concurrency data processing scenarios Participate in microservices architecture development, building distributed systems based on Spring Cloud, Dubbo, and related technologies Collaborate with the database team on database schema design, SQL optimization, and stored procedure development Write technical documentation, ensure code quality, and assist in system deployment and operationsQualifications:...