Mandarin Technical Support Executive (July Intake)

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 1 day ago
City: Petaling Jaya
Salary: MYR 3,100 - MYR 4,000 per month
Contract type: Full time
Job Responsibility

  • Serve as the first point of contact for customers seeking technical assistance over the inbound call, live chat and email.
  • Diagnose, troubleshoot and identify solutions for customer.
  • Manage databases and ensure system security.
  • Identify trends in customer feedback and provide suggestions for product improvement.
  • Provide step-by-step guidance to resolve issues efficiently.

Job Requirements

  • Candidate must possess at least SPM. Have minimum of 1-year of customer service experience most welcome.
  • Required language(s): Mandarin & English. (Must be able to speak Mandarin to ensure smooth communication with end-user support).
  • Need to be a fast learner as we are a fast-paced company.
  • Great attention to details and excellent problem-solving skill.
  • Able to work in 24/7 Rotational Shift (5 day working 2 days off in a week).

Job Benefits

  • EPF/SOSCO
  • Provided training.
  • Provided commission
  • Provided allowance.
  • Near to LRT Ara Damansara Station.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Commercial Excellence Manager, South Cluster

Suntory Beverage & Food Malaysia, Petaling Jaya
8 hours ago
Who We AreSuntory Beverage & Food strives to be the most locally beloved beverage company in every market we serve. Guided by our founding principles of "Growing for Good," "Yatte Minahare" (the spirit of bold ambition), and "Giving Back to Society", we pursue sustainable growth, bold innovation, and meaningful social impact. Across the Asia Pacific region, we proudly offer trusted...

Order Management Specialist

ABB, Petaling Jaya
12 hours ago
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports...

Executive Assistant

DXC Consulting & Engineering Services, Petaling Jaya
19 hours ago
Job DescriptionDXC is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. DXC Technology is a multi-billion dollar company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent, and extensive partner network combine to deliver powerful next-generation IT...