Market Executive (Malaysia)

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure

Your main duties in flying with us

• • Support hotel partners through phone, video conference, email of all administrative works that includes extranet training, contract loading, content loading, hotel activation, hotel record management
  • Manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationship with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin
  • Monitor and improve price competitiveness and room inventory availability at all times
  • Support related departments on customer bookings
  • Accountable to fulfill SLA, achieve own KPI target and achieve overall hotel department's target and KPI
  • Educate hotel partners in managing bookings
  • Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings
  • Support and participate on company's campaign / tactical promotion projects

Mandatory belongings that you must prepare

• • Min. 1-year experience in Travel / Hotel Industry
  • Min. Bachelor Degree or D3
  • Possess good knowledge on Travel / Hotel Industry
  • Understand extranets / channel managers
  • Good Microsoft Office skills

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.