Marketing Automation Specialist

About the Role:

The Marketing Automation Specialist Lead will support almost 20 markets on their execution of global and local automated marketing programs. This position will form strong relationships and collaborate closely with stakeholders in the global office in Copenhagen, Denmark and in sales and marketing departments across the globe. This person should be fluent in English and customer comes first approach when supporting the markets.

Accountability:

This position reports to the Director of Marketing Automation in the Global Commercial Technology team.

Task and Scope of the Role:

Includes the following. Other duties may be assigned:

• Handle service tickets related to Marketing Cloud and the "Interface" tool.
• Create new users for the Interface email tool and potentially for Marketing Cloud.
• Support local email activities and creation on either the Interface tool or Marketing Cloud.
• Update and manage existing local marketing lists.
• Handle or implement files such as PDFs for local emails.
• Create simple local email journeys of 1-3 emails for the markets.
• Support reporting and statistics of Marketing Cloud email activities.
• Manage and administer internal Demant users on email marketing lists.
• Perform initial validation and qualification of leads for demand generation.
• Make real-time email adjustments, such as last-minute changes (e.g., stop a scheduled email or make changes to a journey).
• Perform ad hoc tasks, such as confirming the number of contacts/emails on an email-send list or identifying specific contacts/accounts.

Qualification Requirements:

• 2+ years of experience with Salesforce Marketing Cloud or other marketing automation platforms.
• Certified Marketing Cloud Consultant preferred.
• Proficient in email marketing: list segmentation, A/B testing, build, QA, deployment, and reporting.
• Strong understanding of marketing automation solutions and data models.
• Exceptional organizational, time-management, communication, attention-to-detail, and project-management skills.
• Proficient in HTML, CSS, and SQL.
• Assist with templates, automations, quality control, and dynamic campaigns.
• International mindset for a global setting.
• Fluent in English, both written and spoken.
• Experience with Sales Cloud CRM and other Salesforce products is a plus.
• 1-2 years of experience in Digital Marketing.

Do you want to join our team?

Applications close on 14th February 2025, but interviews will be conducted on a rolling basis. Please note that we only accept applications through our application portal.

We are eager to onboard the ideal candidate in Demant Technology & Innovation Centre, Malaysia as soon as possible. If you are a highly motivated individual ready to make a significant contribution from day one, we encourage you to apply now.

For any questions, please contact Corry Nelson at [email protected]. We look forward to hearing from you!

About Demant:

Demant is a world-leading hearing healthcare and technology group built on a heritage of care, health, and innovation since 1904. The Group offers innovative technologies, solutions, and expertise to help people hear better. In every aspect, from hearing care, hearing aids and hearing implants to diagnostic equipment and services and audio solutions, Demant is active and engaged. Headquartered in Denmark, the Group employs more than 21,000 people globally and is present with solutions in 130 countries where we create life-changing hearing health and high-end audio and video solutions. William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and among the 25 most traded stocks.

At Demant we value diversity, equity and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality.

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