Membership Admin Officer

The Role

• To ensure the local country team adherence and compliance to membership system and business policy and procedures via vetting, auditing and analysis tasks.
• To be responsible to upkeep data accuracy and process efficiency as to achieve Company’s objectives in providing first class administration services to our valued members and business team.
• To constantly review and improve system and task processes where feasible.
• To be transparent in all dealings and discussions with local country team and Membership Admin leaders, bringing issues/risk forward at the earliest opportunity.

Main Responsibilities/Duties

• To ensure all membership and personal training sales are vetted according to the policy set by the Management with all required criteria are met.
• To meet task and reporting deadline within the agreed timeline if not earlier.
• To perform any administrative functions and any other transactional co-duties assigned.
• To perform club/function audits when assigned.
• To respond to all inbound enquiries within agreed service level agreement set by the management and head of department.
• To perform other duties and responsibilities that may be needed and/or assigned by supervisor, leader or head of department.

Experience / Qualification

• Bachelor's Degree, Post Graduate Diploma, Professional Degree in Business Administration / Economics / Information Technology or equivalent.
• Fresh graduate or with working experience are welcomed.
• Possess strong motivational, interpersonal and communication skills.
• Proven success in basic administrative and monitoring skills.
• Good understanding of financial principles.
• Possess good computer software knowledge ad functions, such as Excel, Word, Power-Point, Teams and any other analytical tools.
• Willingness to go extra mile in order to get the job done with high quality and integrity.