Mid-Market Account Manager (Sarawak)

Maxis


Date: 5 hours ago
City: Kuching
Contract type: Full time
Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Role Purpose: To build and maintain long-term relationships with mid-market clients, understand their needs, and offer tailored Maxis solutions that drive mutual success.

Key Responsibilities

  • Develop strategic and tactical plans for a larger market portfolio.
  • Meet KPIs and goals for acquiring new accounts.
  • Identify and pursue new business opportunities.
  • Analyze market strategies and financial data for decision-making.
  • Maintain confidentiality of company information and tenders.
  • Expand account depth and breadth.
  • Support collections team with customer aging.
  • Maintain and update CRM pipeline consistently.
  • Create and manage account plans for all clients.
  • Collaborate with ECO for operational efficiency.
  • Drive opportunities to closure with clear plans.
  • Monitor post-sales activities and ensure timely delivery.
  • Work with Solution Sales/Pre-Sales to identify new solutions for account growth.

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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