[MYSG] Assistant Online Business Manager

Who is L’Oréal?

L'Oréal is the world's largest and most profitable beauty company. Present in over 150 countries, L’Oréal has catered to all forms of beauty in the world for over 100 years and has built an unrivalled portfolio of more than 36 international, diverse and complementary brands including L'Oréal Paris, Garnier, Maybelline New York, Nyx Professional Makeup, IT Cosmetics, Lancôme, Kiehl's, Urban Decay, Shu Uemura, Giorgio Armani, Yves Saint Laurent Beauté, Ralph Lauren, Diesel, Biotherm, Clarisonic, Kérastase, L'Oréal Professionnel, Matrix, Vichy, and La Roche-Posay.

For more than a century, L’Oréal has devoted itself solely to one business: beauty. The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires.

Our business is energetic and vibrant, underpinned by strong ethical principles and our belief that financial performance and responsible business go hand-in-hand. We are driven each day by our six founding values - Passion, Innovation, Entrepreneurial Spirit, Open-mindedness, Quest for Excellence and Responsibility.

The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers.

When beauty and tech collide, the impossible can happen!

In our journey, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

Why join us? L'Oréal Malaysia has been recognized as a Top Employer 2024 & 2025 by the Top Employers Institute! - Check it out here!

Being the world's #1 beauty company, L'Oréal empowers its people who are ready to take bets, think out of the box, defend their convictions, be resilient and leave their own mark. They are offered numerous opportunities, fast track careers and early responsibilities. L'Oréal has ambitious goals and is striving for excellence. This permanent learning experience helps you stretch your potential.

We define success as making a positive, conscious impact. At L’Oréal, you will be encouraged to think and act beyond your job. We push boundaries and move fast globally to stay ahead of the game. Your job will be your own innovation playground. We encourage different points of view. What sets you apart is what makes you great. You will always have the space to question, express, agree and disagree. We unleash everyone's potential. Here, learning opportunities are endless. You will build your own unique path. We believe in the impact of great mentors. You will be inspired by people you won't ever want to forget.

If you are a Malaysian abroad and keen on exploring career opportunities in L'Oréal Malaysia, click here to explore incentives to facilitate your returnReturning Expert Programme - MyHeart Portal

What will you do? – Assistant Online Business Manager, LUXE

As the Assistant Online Business Manager, your mission is;

• Responsible for increasing online and all e-comm channel revenues by establishing online strategy for defined target customers
• Converts Brand strategy into an operational e-Brand Plan and ensure all digital activity is consistent with the brand objective
• Responsible for e-comm P&L by brand, growing sell out of marketplace and budgeting to drive quality traffic and customers to marketplace stores on the right SKU at the right time
  
  

You Are Expected To Manage The Following

• Develop clear traffic strategy for e-store on marketplaces to drive the right volume & quality of traffic.
• Build overall e-store brand image including content, layout, promotions (bundles) & story. Ensures that local content is in line with regional guidelines.
• Sets brand pricing & promotional strategy. Ensures the correct budget is in place aligned with brand objectives and JBPs. Manages and optimizes this budget.
• Champions the online brand plan for their brand in all marketplace platforms including setting framework, strategy & staging calendar for campaigns, price, assortment, hero SKU focus, GWPs, campaign stories, bundling strategy, feed content planning, cross selling and off platform media (incl. media budget for CPAS) and in platform media.
• Define Cross selling frame, product key words and platform Differentiation.
• Improve ratings & reviews for all products by building insights on customer data. Constantly work on the buyer data to improve loyalty & repurchase.
  
  

You’re The Perfect Match If

• You have at least 3 to 5 years of experience as Marketing Professional or E-commerce within competitive, dynamic industries, where power brands are part of your everyday work.
• Have knowledge of beauty industry landscape and trends, and stay up to date with market, consumers, and competitors.
• A strong passion in digital knowledge
• Have proven track of records in running marketing campaigns / projects independently and influencing brand’s performance.
• Have practical experience of MS Office use
• Have knowledge of market, consumer and brands and love building on categories shopper insights
• Are analytic and detail-oriented professional
• Are Fluent in English
• Are pro-active, entrepreneurial individual with a constant drive for results.
• Have great communication skills – ease in establishing network and building long term relations with customers
• Have creativity- the ability to “think out of the box” and imagine creative solutions
  
  

L’Oréal Competencies

• Innovator
• Strategist
• People Developer
• Integrator
• Entrepreneur
  
  

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.