Nature Guide (Environmental Sustainability) Club Med Cherating

Club Med


Date: 7 hours ago
City: Malacca
Contract type: Full time
GENERAL MISSIONS

  • SUPERVISION AND ANIMATION
  • Programation, set up and animation of nature activities and sustainability topics, according to the nature activities definied for the Resort.
  • Suggestion and potential developpement of new nature activities (punctual event or recurrent) or adaptation of existing activities. (to raise GM awareness on environement, local cultural strengths of the Resort, …)
  • If service providers are contracted to offer nature activities in the Resort: work closely with the providers according to needs.
  • Relations follow-up with local environmental associations (on-site project follow-up, discussion exchanges, invitation to the resort when relevant…)
  • Regular monitoring on local sustainability topics for up-dates to be sent to BU CSR Coordinator
  • Support to the Resort Foundation GO for solidarity actions when relevant
  • Active participation to create marketing content on Resort’s sustainability and nature with the Content and Community Coordinator (E-GO)
  • Writing and updating SOPs specific to the Resort’s nature activities
  • Participation in promoting local sales
  • Promotion of nature activities throughout the Resort client’s path
  • Ensure an active and visible promotion of nature activities to clients through the Resort communication tools available and in respect to the defined communication plan.
  • Be an ambassador of nature activities and sustainability topics, onboard the Resort’s G.Os and G.Es in order to relay the information to the clients.
  • HYGIENE AND SAFETY
  • Be responsible for security during nature activities
  • Maintenance of the nature activities (materials, equipments, facilities, …) to ensure security and quality.
  • Respect the village's equipment and heritage
  • Respect the resort’s waste management rules (sorting, collection…)
  • Limit electricity and water consumption

KPI: SUCCESS INDICATORS

CLIENT

  • Quantitative :
  • Participation rate
  • Activities frequency
  • Qualitative :
  • Clients’ satisfaction (direct feedbacks, GMFB, reviewpro, …)
  • Activities development/adaptation suggestions
  • Recognition as an ambassador of green activities in the Resort

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