Network Operation Center (NOC) Engineer

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Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Key Responsibilities

• Provide network support and troubleshooting services covering technologies including but not limited to-Routing/Switching/Wireless/Security: Cisco, Juniper, Arista, Aruba, Palo Alto, Fortinet, F5.
• Analyze and diagnose network/performance issues, propose technical solutions; investigate root causes and develop improvement plans.
• Coordinate with service providers (hardware vendors, global carriers) for joint troubleshooting and issue resolution.
• Conduct regular health checks for network devices and documentation.
• Implement network change requests following standardized procedures to meet business requirements.
• Develop and maintain network operation procedures and Standard Operating Documents (SOP).
• Provide 24/7 global network support through shift rotations.
  
  

Education And Experience

• Bachelors degree in Information Technology, Networking or related discipline.
• Minimum 3 years in network operations.
• In-depth knowledge of TCP/IP, LAN/WAN, OSPF, BGP, firewalls, IPSec VPN, QoS, WLAN, DHCP, DNS, load balancing, CDN.
• Hands-on experience with network devices: Cisco, Juniper, Arista, Aruba, Palo Alto, Fortinet, F5
• Strong analytical and communication abilities (Mandarin English).
• Proactive attitude and passion for network operations.
  
  

Certifications

• CCNA or equivalent (mandatory)
• CCNP or equivalent (preferred)
  
  

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