NOC L1 RAN/Transmission Engineer

Job Description :

• Monitor and handle alarm management & ticket management for the assigned Network Services including enterprise services.
• To perform all 1st level transmission support & troubleshoot any network failure which consists of various MW/Fiber products.
• Has the ability to perform and troubleshoot with minimum supervision from 2nd level, proactive approach in ensuring day to day business are completed well ahead timeline.
• Conduct network audit, analysis, and monitoring performance to ensure service availability achieves KPI.
• High sense of ownership and responsibility, up to ticket closure with quality and within SLA is achieved without any delay.
• Perform escalation and notification to keep management and other business units informed during system outages.
• Ensure efficient and effective flow of information between shifts during shift handovers.
• Proactive follow up on the events/email escalations/tickets with relevant departments or domains working on it as per the process.
• Alignment to the organizational guidelines, departmental processes & procedures.
• Ensure on service & network availability at all times.

Requirement :

• 1-3 years’ experience in in Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering.
• Any Certification related to Telecom shall be an added advantage.
• Good knowledge of service networks on LTE & 5G network, including service applications characteristics and capabilities: Service Performance indicators and their interpretation.
• Prior experience of working in an NOC is also an added advantage.
• Basic knowledge of services & applications on 5G nodes & its architecture.
• Ability to work in a high-pressure environment.
• Fresh Gradudates are welcome to apply.