Operation Manager (F&B)

Job Responsibilities :

• Responsible in managing multiple outlets operations.
• Responsible in outlet sales performance & outlet costing (P&L).
• Train and develop team to be top notch customer service agents.
• Formulate and execute project delivery plans.
• Developing internal & external partnership.
• Monitoring performance of project through key metrics, provide periodical performance reviews, and generate insights and recommendations to senior management.
• Develop a deep understanding of the project including but not limited to machine SOP training and handling, product innovation, and market trends.

Job Requirement:

• 4-5 years’ working experience in F&B/ retail field.
• Ability to work independently, navigate priorities and tasks assigned in an organized and timely manner with a strong sense of ownership.
• Strong communication skills, fluent in written and spoken English.
• Possess a can-do, solutions-focused approach in a fast-paced/unstructured environment.
• Excellent interpersonal and interaction skills to work together with people from diverse backgrounds and different levels.
• Energetic, flexible, collaborative, and proactive; a team player who can positively and productively impact both strategic and operational initiatives.
• MUST possess own vehicle.
• Age below 45
• You may be required to travel domestically to support the implementation plan.