Operations Administrator
Eaton
Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time
What You’ll Do
Advance Diploma, Bachelor Degree is a bonus
More than 5 years working experience as an administrative executive
ERP (SAP) proficient, Microsoft Office, high proficiency in Excel is a bonus
Excellent communication, collaboration and organizational skills
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- Order Process
- Order fulfillment for all service orders-taking care of service order upon PO receipt till delivery, scheduling and billing
- For contract PO- ensure PM servicing/ additional jobs copes is planned and billed according to quotation
- Prepare service agreement and follow up with customer on the return signed service agreement
- Record all service order and ensure all billing completed as planned before month end closing
- Scheduling
- Co-ordinate with contractor for work schedule
- Preparing service appointment related paperwork with customer e.g. apply PTW, submit site required documents, name list, etc.
- Issue Purchase Requestion
- Checking and verifying all contractor cost before issue PR for SCM issue PO, this is including Malaysia and Vietnam , Philippines( all under ledger 5901)
- Issuing PR for spare parts purchase under comprehensive maintenance
- Warranty
- Handling warranty’s enquiry e.g checking warranty status for SG, Malaysia
- Verifying extended warranty PO and coordinating with distributor to obtain UPS/user information for warranty cert
- Update SAP for period of warranty extension UPS
- Process local warranty claim process and issue RMA ;CPS IFAR for engineer
- Assisting to knock off spare parts used in comprehensive maintenance from SAP including Malaysia and Indonesia
- To be committed & responsible for Quality Management System:
- Implement the process approach and risk-based thinking
- Provide the necessary support to fully implement and sustain the QMS
- Communicating to the organization the importance of conforming to QMS requirements
- Engage, direct, and support individuals and ensuring the QMS meets its goals
Advance Diploma, Bachelor Degree is a bonus
More than 5 years working experience as an administrative executive
ERP (SAP) proficient, Microsoft Office, high proficiency in Excel is a bonus
Excellent communication, collaboration and organizational skills
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